If you wish to make a Warranty Claim within this period, you need to provide proof of purchase and affected part. Please proceed as following:

  • If bought at a retailer, the first step is to go back to the store of the purchase and make your Warranty Claim there, please bring your broken Airinum product or parts and your receipt.

  • If the retailer is unable to repair/replace your Airinum product or parts, please contact our support portal for further help.

  • If bought at our online web-shop, please contact our support portal to file your product defect request. Make sure to include your order number, all details described with a photo of the defect part and your cause. Once your request is with us we will contact you on how to proceed with the matter.

Any defective parts covered by the Limited Warranty will be repaired or replaced free of charge.

Replaced or repaired parts provided during the Warranty Period will be warranted for the remainder of the original Warranty Period or for sixty (60) days from the date of repair or replacement, whichever is longer.