User Guide

What are the components of the mask?
Each Urban Air Mask comes with 1x mask skin, 1x head strap, 2x air exhalation valves, 2x filters and 1x travel bag. To see how you put these components toge...
Tue, 11 Dec, 2018 at 7:11 PM
How do I get the best fit of the mask?
In order to get the best fit of the Urban Air Mask, please see the following tutorial movies: Urban Air Mask 1.0: Urban Air Mask 2.0:
Tue, 11 Dec, 2018 at 7:07 PM
How do I assemble the mask or change the filter?
Check out the following tutorial videos on how to assemble and demount the Urban Air Mask 2.0 and Urban Air Mask 1.0 Urban Air Mask 2.0: Urban...
Wed, 3 Jul, 2019 at 11:15 AM
How should I store the mask?
When you are not using the mask, please keep it in the storage bag that is provided in our package to keep it hygienic. The mask should not be exposed to ex...
Fri, 11 May, 2018 at 4:10 PM
Which parts are washable?
Part Washable Mask skin Yes Filter No Valves Rinse gently Head strap Yes Note: Click here to see our mask components.
Fri, 11 May, 2018 at 4:11 PM
What should I do if the mask fogs my glasses?
Follow the fitting instructions carefully here. Make sure the side up is the side with the nose foam and form the nose foam carefully on the gaps between th...
Fri, 11 May, 2018 at 4:11 PM
Is it normal to feel resistance when inhaling through a mask?
Yes, there is breathing resistance in any particle filtering face mask with high efficiency. For most people, once you are not thinking about it, the resist...
Fri, 11 May, 2018 at 4:12 PM

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