User Guide

What are the components of the mask?
Each Urban Air Mask comes with 1x mask skin, 1x head strap, 2x air exhalation valves, and 2x filters. To see how you put these components together, please s...
Thu, 21 Dec, 2017 at 3:18 PM
How to fit the mask the best?
In order to fit the Urban Air Mask the best, please see the following tutorial movie:
Thu, 21 Dec, 2017 at 3:19 PM
How to assemble the mask or change the filter?
Check out the following 4 steps instruction: Check out the following tutorial movie:
Thu, 21 Dec, 2017 at 3:29 PM
How should I store the mask?
When you are not using the mask, please save it in the storage bag that is provided in our package to keep it hygienic. The mask should not be exposed to ex...
Wed, 24 Jan, 2018 at 12:29 PM
Which parts are washable?
Part Washable Mask skin Yes Filter No Valves No Head strap Yes Note: Click here to see our mask component.
Wed, 12 Apr, 2017 at 12:45 PM
What should I do if the mask fogs my glasses?
Follow fitting instructions carefully here. Make sure the side up is the side with the nose foam and form the nose foam carefully on the gaps between the no...
Thu, 21 Dec, 2017 at 3:21 PM
Is it normal to feel resistance when inhaling through a mask?
Yes, there is breathing resistance in any high efficiency particle filtering face mask. For most people, once you are not thinking about it, the resistance...
Wed, 5 Apr, 2017 at 4:42 PM

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