We have been made aware of false accounts and resellers claiming to sell our products. If you are uncertain of the authenticity of a reseller or product, please get in touch with our customer support by sending an email to support@airinum.com. You can also find a list of our authorized offline retailers here.  


Due to high demands and shortage of face masks, we have been made aware that some people have bought masks from us for the purpose of reselling them at a higher price than market value. We are providing a product to help people stay healthy and hope that the people who buy our products are doing so to use for their own and their family’s wellbeing, not to make large profits and create bidding words over sold-out products.


We are doing what we can to minimize this behavior by setting a limited number of products for each order and customer, but unfortunately, we cannot control what people do with our products after they have been bought.