We have been made aware of false accounts and resellers claiming to sell our products. If you are uncertain about the authenticity of a reseller or product, please get in touch with our customer support by sending an email to [email protected]. You can also find a list of our authorized offline retailers here.
Due to high demand and a shortage of face masks, we have been made aware that some individuals have purchased masks from us for the purpose of reselling them at prices higher than market value. We aim to provide a product that helps people stay healthy and hope that those who buy our products do so for their own and their family’s wellbeing, rather than to make large profits by creating bidding wars over sold-out products.
We are doing what we can to minimize this behavior by setting limits on the number of products each customer can order. Unfortunately, we cannot control what happens with our products after purchase.
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